Last Updated: October 26, 2023
At ELIZABETH J KEHOE, we are deeply committed to protecting your personal data. This Privacy Policy is designed to inform you about the types of information we collect, how we use it, and the steps we take to safeguard your privacy when you engage with our custom bicycle services in Key West, FL.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website (such as sending inquiries through contact forms), or otherwise contact us. This includes:
- Contact Information: Such as your name, email address, phone number, and mailing address when you inquire about a build or use our contact form.
- Project-Specific Data: Details related to your custom bike build, including your preferences, measurements for bike fitting, and specifications provided during our consultations.
- Transaction Data: Information related to your purchases and build agreements with us.
We also collect non-personal data automatically when you visit our website, such as your IP address, browser type, device information, and browsing activity. This is primarily collected through cookies and analytics tools to help us understand how our website is used and to improve your experience.
2. How We Use Your Information
Your information is primarily used to fulfill our commitment to crafting your dream bicycle and providing unparalleled service:
- To communicate with you regarding your custom build project, inquiries, or service requests.
- To accurately fulfill your order, including frame design, assembly, and delivery.
- To personalize your experience and ensure your custom bicycle meets your exact specifications and riding style.
- To improve our website, products, and services based on aggregated user data and feedback.
- For administrative purposes, such as billing and record-keeping related to your custom bike.
3. Data Sharing and Disclosure
ELIZABETH J KEHOE does not sell or rent your personal data to third parties. Your trust is paramount, and your information is treated with the utmost respect. We may share your data in limited circumstances:
- With Service Providers: We may share necessary information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, such as payment processors or shipping companies. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: If required by law, subpoena, or other legal process, we may disclose your information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction, but we will ensure the transferee respects your privacy.
We utilize Google Analytics for website performance tracking. You can review Google's privacy policy here.
4. Cookies and Tracking Technologies
Our website uses